Privacy Policy

At STRING CREW SDN. BHD., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

Website Usage Data: IP address, browser type, device information, and browsing activity.

Personal Information: Your name, email address, phone number, billing and shipping address, and payment details.

Order Information: Purchase history, product preferences, and order records.

2. How We Use Your Information

Your data may be used for the following purposes:

  • To process and deliver your orders.
  • To communicate order updates and customer support.
  • To send promotional materials (only with your consent).
  • To improve our website, services, and customer experience.

3. Data Security

We take appropriate steps to protect your data from unauthorized access, misuse, or loss. All payment transactions are securely processed via trusted payment gateways and encrypted.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

  • Third-party service providers (e.g., logistics companies, payment processors) necessary to fulfill your order.
  • Legal authorities, if required by law or in response to legal requests.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze site usage. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Request access to or correction of your personal data.
  • Ask for deletion of your information where applicable.
  • Opt out of marketing emails by clicking “unsubscribe” at the bottom of our emails.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, with an updated effective date.

8. Contact Us

If you have any questions or requests regarding your privacy, please contact us:

📧 Email: stringcrew@outlook.com
📞 Phone/WhatsApp: 011-5790 9729
📍 Address: No. 305, Jalan Melor 1/2, Bandar Amanjaya, 08000 Sungai Petani, Kedah
🌐 Website: stringcrew.store